Shipping policy

SHIPPING POLICY

Thank you for shopping with Rebound. Here's everything you need to know about how and when your order arrives.

Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after your order is placed. You will receive a confirmation email with your order details once your order is on its way.

Shipping Times
Estimated delivery time is 7–15 business days after processing, depending on your location. Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as customs processing, postal delays, or high-demand periods.

Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.

Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way. Please allow a few days for tracking information to update after you receive it.

Customs, Duties & Taxes
For international orders, your order may be subject to import duties and taxes applied once the package reaches your country. These charges are the responsibility of the customer and are not included in the product or shipping price.

Delayed or Lost Packages
If your order has not arrived within the estimated timeframe, please contact us and we will help track it down. If a package is confirmed lost in transit, we will arrange a replacement or refund.

Wrong or Incomplete Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.